Human factors
Theory
Target audience
For all personnel relevant with IATA Airport Handling Manual.
Objectives
Identifying all contributive factors and learning to manage behaviors to reduce risks of incidents.
Programme
THEORYRisks and accidentsAbout James Reason and Murphy’s modelsHuman factors in civil aviationThe human being and his abilitiesFactors affecting performanceNotions of error / mistakesTypical attitudes and behaviorsStressRemediation and conflict managementJudgment and decision-makingOptimizing resource consumption
All training courses are provided by a qualified and certified trainer in our Roissy center.
Evaluation
THEORYFinal written test (80% success rate to pass)
Level
Initial & recurent
Validity
N/A
Duration
INITIAL & RECURRENT
3.5 hours
Prerequisites
None
Method
Classroom theory training
E-learning (available in 2018)
Capacity
Max 10 people